Five years ago, the words "artificial intelligence" and "machine learning" were on everyone's lips. Today, these technologies form a core part of how companies do business. Because technology is ever-evolving, there will always be new tech emerging on the horizon.
However, the past has shown us that not every emerging technology can remain relevant, much less disrupt entire sectors of the economy. With each new crop of technologies, there are usually a few that have that potential. Fifteen members of Forbes Technology Council discuss some of today’s emerging technologies that they expect to be game-changers in the next five years.
1. 5G Technology
The biggest disruptors are those that simplify the user experience, and 5G accomplishes just that. Even in fields like customer service, 5G can both enhance and simplify the customer experience. Voice calls will be clearer, video support more accessible and greater bandwidth will enable the widespread adoption of AI/automation. The result? Richer, easier and more helpful customer support. - Mike De La Cruz, Directly
2. Unsupervised Machine Learning
Unsupervised machine learning (UML) is disrupting how we leverage data for predictions and intelligence. Unlike traditional ML, it works without any data training or labeling, which enables it to recognize and flag unknown patterns and make more accurate predictions. UML eliminates the limitations of preexisting knowledge or human bias, and will therefore enable insights never before possible. - Yinglian Xie, DataVisor
3. Robotic Accuracy And Automation
The next game-changer will be more human intelligence-based robotics and automation. Think about drones delivering packages with human understanding: "Please place this order beside this vase on my living room table." If the vase got moved, the drone will realize that it moved at delivery time (vision recognition) and either deliver it there or ask the user for a new precise delivery location. - Ayman Shoukry, Specright Inc.
4. Intelligent Tech Revolutionizing Security
Intelligent technologies such as artificial intelligence and machine learning are already enabling us to respond more dynamically to information sharing over email. It’s possible to detect when someone is about to make a mistake, as well as detect intentionally risky behavior such as exfiltrating data. This technology will revolutionize the way organizations consume security solutions and ensure that email is safe to use. - Tony Pepper, Egress
5. Connected Telehealth Solutions
As the pandemic strains hospitals, I’m encouraged by policy changes and shifts in public opinion that will lead to widespread adoption of telehealth. New telehealth apps, when made interoperable with critical patient data in electronic health records and other platforms of engagement for healthcare providers and payers, will change the paradigm with how care can be delivered more effectively. - David Wenger, Bridge Connector
6. Augmented And Virtual Reality
Virtual reality and augmented reality devices are becoming more capable and cost-effective by the minute. The possibility of using a VR space to interact with customers or co-workers seems much more plausible, and provides a richer interaction. The virtual experience may provide another revenue stream from customers, or be a sales tool to entice them to experience it for real. - Luke Wallace, Bottle Rocket
Hyperautomation provides companies with a framework to use a combination of AI and MLto identify and automate any business processes. Hyperautomation can span across a range of tools that can be automated, but also refers to the overall complexity of the automation. Robust data warehousing and availability of historical data becomes integral to being able to analyze the trends and gaps in current processes. - Jahn Karsybaev, Prosource IT
8. Edge Computing
AI and ML will increase in effectiveness when moving processing closer to the user. Edge computing will transform how data is processed and delivered to the end user, along with 5G data networks. New applications and the explosion of IoT devices will drive this new paradigm. - William McSorley, WM3 Group LLC
9. Spatial Computing
Spatial computing provides a new relationship between humans and digital content. Controlling interfaces with eyes, gestures and voice in a seamless and integrative manner offers a new precedent for interaction with the world. The technology has been partially used in semi-autonomous cars, drones and robots. The digital world will become more and more seamless with the real world. - Alexandro Pando, Xyrupt Technologies
10. Quantum Computing And IoT
AI and ML will continue to be on trend, but a few other things are coming. First of all, we’re talking about quantum computing. Once this moves from prototype to practice, it will create a breakthrough similar to the invention of the computer or the launch of the internet. The second thing that is trendy now and will continue to grow is IoT. Devices and their practical application are growing daily and will continue to grow. - Boris Kontsevoi, Intetics Inc.
Given how many technologies we have gathering and transmitting data, I feel that DataOps will become more essential going forward. Organizations will need to adopt agile approaches and increase collaboration to manage and analyze the data. When they do, they'll unleash a wave of insights that will drive transformations at all levels, big and small. - Thomas Griffin, OptinMonster
12. Natural Language Processing
Natural language processing (NLP) seems to be a game-changer these days. We want robots to be able to process human speech and be able to intelligently react to it. A minor change in a sentence can dramatically change the intent, so we want to make sure robots can handle them! - Gev Balyan, UCRAFT
13. Value Stream Management
Value stream management (VSM) is definitely a game-changer, because this breakthrough technology is now seen through a different lens—a lens of an (almost) completely remote workforce. You now need VSM to maintain visibility, which is a critical component of successful software development in the new world. - Bob Davis, Plutora
14. Additive Manufacturing
Complex geometries unsupported by traditional machining and injection molding can now be created on demand with a single print. As 3D printing becomes increasingly integral to the manufacturing zeitgeist, more businesses will have access to rapid prototyping, tooling and direct manufacturing, and acquire new core competencies. The world is on the cusp of fully embracing this disruptive technology. - Christopher Yang, Corporate Travel Management
15. Regulatory Tech Coming To Government
I'm interested in seeing how regulation tech develops. This category of technology enables governments to implement enforcement and monitoring activities required by law. This trend has the potential to make it easier for businesses and individuals to comply with regulations. There is also a dark side to this trend—how will it impact privacy and freedom? - Nelson Cicchitto, Avatier Corporation