from surviving to thriving.
from thriving to surviving.
from thriving to surviving.
from thriving to surviving.
In the blink of an eye, the world changed. Markets around the world are reeling from the turmoil caused by COVID-19 and companies of all shapes and sizes are feeling the impact. Next to the retail industry, none have suffered the effects quite like the travel industry. But where there is opportunity, there is optimism. Are you ready to deliver on the needs of the post-pandemic consumer?
In the blink of an eye, the world changed. Markets around the world are reeling from the turmoil caused by COVID-19 and companies of all shapes and sizes are feeling the impact. Next to the retail industry, none have suffered the effects quite like the travel industry. But where there is opportunity, there is optimism. Are you ready to deliver on the needs of the post-pandemic consumer?
In the blink of an eye, the world changed. Markets around the world are reeling from the turmoil caused by COVID-19 and companies of all shapes and sizes are feeling the impact. Next to the retail industry, none have suffered the effects quite like the travel industry. But where there is opportunity, there is optimism. Are you ready to deliver on the needs of the post-pandemic consumer?
TRAVEL & HOSPITALITY
Reemerge stronger than ever.
TRAVEL & HOSPITALITY
Reemerge stronger than ever.
TRAVEL & HOSPITALITY
Reemerge stronger than ever.
Many companies were already well on their way to digital adoption, but even then, no one was prepared for how customer behavior and preferences would change this year. We must all reimagine a new world where safety, empathy and a willingness to continuously innovate come first. For the travel industry, the new name of the game will involve digital and a focus on experience at every turn. And those willing to rethink everything about their businesses will be best prepared for what comes next. Customers must be able to engage with your brand in any way they choose, and employees must have the digital support mechanisms in place to best serve guests.
Many companies were already well on their way to digital adoption, but even then, no one was prepared for how customer behavior and preferences would change this year. We must all reimagine a new world where safety, empathy and a willingness to continuously innovate come first. For the travel industry, the new name of the game will involve digital and a focus on experience at every turn. And those willing to rethink everything about their businesses will be best prepared for what comes next. Customers must be able to engage with your brand in any way they choose, and employees must have the digital support mechanisms in place to best serve guests.
Many companies were already well on their way to digital adoption, but even then, no one was prepared for how customer behavior and preferences would change this year. We must all reimagine a new world where safety, empathy and a willingness to continuously innovate come first. For the travel industry, the new name of the game will involve digital and a focus on experience at every turn. And those willing to rethink everything about their businesses will be best prepared for what comes next. Customers must be able to engage with your brand in any way they choose, and employees must have the digital support mechanisms in place to best serve guests.
insights: travel & hospitality
insights: travel & hospitality
insights: travel & hospitality
A Simple Truth:
Safety is Non-Negotiable for Connected Travelers
Optimizing Mobile Growth in a Post-COVID-19 Era
How Hoteliers Can Prepare For Pent-Up Demand in the Post-Pandemic World
No sector in the world has remained immune to the disruption caused by COVID-19, with the travel and hospitality industry amongst the hardest hit. As travel bans...
CASE STUDY
We helped Caesars Entertainment design and build an industry-leading digital experience that helped the company hit all time highs in revenue, bookings, installs and active users.
how can we help you?
Bottle Rocket helps our clients offers end-to-end experience offerings that are designed to help companies grow.
We unlock growth by applying a combination of strategy, product, design and technology capabilities to create experiences that help your customers get back to exploring the world.
SERVICES
Experience consulting
Reimaging the customer journey
Product growth
Transformation
Intelligent assistants
Voice
Wayfinding and location services
Mobile and digital engagement
Digital check-in and contactless solutions
Digital footprint/ecosystem consolidation
Current state evaluation
Analytics
PLATFORMS
Native mobile applications (iOS, Android)
Native mobile applications (iOS, Android)
Mobile cross platform
Progressive Web Applications (PWAs)
Websites
Voice and intelligent assistants
Augmented and virtual reality (AR/VR)
IoT
Predictive modeling, artificial intelligence & machine learning
our work: travel & hospitality
our work: travel & hospitality
our work: travel & hospitality
our work: travel & hospitality
We helped Caesars Entertainment create a one-of-a-kind digital loyalty experience.
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We helped 7-Eleven reduce friction in their customer journey.
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We helped Caesars Entertainment create a one-of-a-kind digital loyalty experience.
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We helped Starwood Hotels & Resorts be first to market with keyless entry well before it was industry standard.
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We helped Qdoba create a multi-channel digital experience to better connect with customers and deepen loyalty.
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We helped an industry-leading hotel chain create a more personalized, contextual and relevant mobile experience for their guests across 20 different brands.
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We helped an industry-leading hotel chain create a more personalized, contextual and relevant mobile experience for their guests across 20 different brands.
READ STORY >
We helped an industry-leading hotel chain create a more personalized, contextual and relevant mobile experience for their guests across 20 different brands.
READ STORY >
Other representative experience
We helped 7-Eleven reduce friction in their customer journey.
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MEET OUR TRAVEL & HOSPITALITY PRACTICE LEADER
Alex Cohen
Alex serves as the Director of Product Management at Bottle Rocket. He has spent the last several years of his career leading product teams in the ever-evolving world of mobile technology. While at Bottle Rocket, Alex advises clients on focusing on the highest value opportunities and addressing the right gaps across the product spectrum. When Alex isn’t helping teams ship product, he is pretending to know how to landscape and garden.
contact us today to learn more.
Experience is, and will continue to be, the most important investment for business growth. 84% of customers say the experience a company provides is as important as its products or services.
Is your experience ready?
we help companies grow through digital + physical + human experiences.
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