In the blink of an eye, the world changed. Markets around the world are reeling from the turmoil caused by COVID-19 and companies of all shapes and sizes are feeling the impact. Next to the retail industry, none have suffered the effects quite like the travel industry. But where there is opportunity, there is optimism. Are you ready to deliver on the needs of the post-pandemic consumer?
In the blink of an eye, the world changed. Markets around the world are reeling from the turmoil caused by COVID-19 and companies of all shapes and sizes are feeling the impact. Next to the retail industry, none have suffered the effects quite like the travel industry. But where there is opportunity, there is optimism. Are you ready to deliver on the needs of the post-pandemic consumer?
In the blink of an eye, the world changed. Markets around the world are reeling from the turmoil caused by COVID-19 and companies of all shapes and sizes are feeling the impact. Next to the retail industry, none have suffered the effects quite like the travel industry. But where there is opportunity, there is optimism. Are you ready to deliver on the needs of the post-pandemic consumer?
Many companies were already well on their way to digital adoption, but even then, no one was prepared for how customer behavior and preferences would change this year. We must all reimagine a new world where safety, empathy and a willingness to continuously innovate come first. For the travel industry, the new name of the game will involve digital and a focus on experience at every turn. And those willing to rethink everything about their businesses will be best prepared for what comes next. Customers must be able to engage with your brand in any way they choose, and employees must have the digital support mechanisms in place to best serve guests.
Many companies were already well on their way to digital adoption, but even then, no one was prepared for how customer behavior and preferences would change this year. We must all reimagine a new world where safety, empathy and a willingness to continuously innovate come first. For the travel industry, the new name of the game will involve digital and a focus on experience at every turn. And those willing to rethink everything about their businesses will be best prepared for what comes next. Customers must be able to engage with your brand in any way they choose, and employees must have the digital support mechanisms in place to best serve guests.
Many companies were already well on their way to digital adoption, but even then, no one was prepared for how customer behavior and preferences would change this year. We must all reimagine a new world where safety, empathy and a willingness to continuously innovate come first. For the travel industry, the new name of the game will involve digital and a focus on experience at every turn. And those willing to rethink everything about their businesses will be best prepared for what comes next. Customers must be able to engage with your brand in any way they choose, and employees must have the digital support mechanisms in place to best serve guests.
Bottle Rocket helps our clients offers end-to-end experience offerings that are designed to help companies grow.
We unlock growth by applying a combination of strategy, product, design and technology capabilities to create experiences that help your customers get back to exploring the world.
Experience consulting
Reimaging the customer journey
Product growth
Transformation
Intelligent assistants
Voice
Wayfinding and location services
Mobile and digital engagement
Digital check-in and contactless solutions
Digital footprint/ecosystem consolidation
Current state evaluation
Analytics
Native mobile applications (iOS, Android)
Native mobile applications (iOS, Android)
Mobile cross platform
Progressive Web Applications (PWAs)
Websites
Voice and intelligent assistants
Augmented and virtual reality (AR/VR)
IoT
Predictive modeling, artificial intelligence & machine learning
Alex serves as the Director of Product Management at Bottle Rocket. He has spent the last several years of his career leading product teams in the ever-evolving world of mobile technology. While at Bottle Rocket, Alex advises clients on focusing on the highest value opportunities and addressing the right gaps across the product spectrum. When Alex isn’t helping teams ship product, he is pretending to know how to landscape and garden.
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