application maintenance & support

application maintenance & support

app support

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Seeking app support services from Bottle Rocket? 
Seeking app support services from Bottle Rocket?

If you are seeking app support services for your application, Bottle Rocket provides in-house maintenance and support services for its apps and those that were created by other developers. Bottle Rocket’s In-Flight Services (IFS) group is staffed by a team of project managers, software engineers, and quality assurance analysts. Their sole mission is to support and maintain apps after they have been deployed. The In-Flight Services process is optimized for identifying and mitigating potential issues and responding rapidly to necessary updates to ensure your app is always performing for end-users. For more information about our IFS offering or to discuss how IFS could be the maintenance solution you have been searching for, contact us today.

For Bottle Rocket designed or developed apps

For support regarding any of the apps featured on our website that we have designed or developed, please check the App Store or Google Play Store for the appropriate contact information for support. The contact information can be found on the app product page within the store. If you need support while in the app, check the Settings, More or Info area of the app to find a support link and often times FAQs for that particular app experience.

Voxie Pro Recorder 

Unfortunately, these applications are no longer available in the App Store. As such, we made the difficult decision to retire both of these applications. At this time there are no planned updates for either application.

If you are having issues specifically with Voxie Pro due to iOS 11 updates and need to recover files from your device, you may try the following with iTunes 12.7+ and iOS 11:

  • Connect your iPhone to your Mac or PC and launch iTunes.
  • Click on the iPhone icon at the top of the screen (directly below the volume slider on Mac).
  • Under the settings section on the left, scroll down and you will see the File Sharing area which houses files related to installed apps.
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