Smaller Paddles – Let’s think big about AI in Healthcare
September 15, 2023
Matt Tobias, Healthcare Program Manager at Bottle Rocket, sets out how AI is shaking up healthcare for better patient care.
Matt Tobias, Healthcare Program Manager at Bottle Rocket, sets out how AI is shaking up healthcare for better patient care.
In an era defined by rapid technological advancements, the travel sector finds itself at the forefront of a digital revolution.
Crafting an evolving digital Product Strategy that targets customer needs and embraces iterative development.
When it comes to design research tools, two commonly used options are Customer Journey Maps and Service Blueprints.
In healthcare – and perhaps most industries – it’s safe to say that the digital front door has swung wide open and there’s no turning back.
In an interview with Avionics International, Peter Klayman—VP of Strategy at Bottle Rocket—talks about some of the trends we will be seeing in the travel space over
Total global sales jumped 12.6% matching growth in US and International markets McDonald’s customers remain loyal even as inflation forced the fast-food restaurant to raise menu prices. McDonald’s
Healthcare headlines were dominated in late 2022 and early 2023 by announcements of new competitors entering the Healthcare delivery space. Amazon. CVS. Walgreens. Walmart. Best
Can restaurants use digital transformation as a tool to balance their bottom lines, consumer demands, and economic challenges? The current economic climate, paired with aftershocks
A Day In The Life for a Patient It was 2007. One summer day I was playing basketball and pop. I tore the ACL (Anterior
As we enter an economic downturn, smart leaders will use the turbulence to build for the future. With the U.S. expected to enter a recession this year,
Digital experience and technical delivery consulting services Navigating today’s hyper-competitive markets where the customer is in control is daunting for companies of all types. The
The way we interact with our favorite retail brands has transformed over the past few years. After the pandemic upended the retail industry, economic turbulence
Remember that one meeting? The meeting where you were just peacefully sitting there, listening to someone talking about something indirectly related to a thing managed.
It has been three years since the U.S. went into lockdown, when air travel hit a standstill and our backyards had to suffice for a
If QSR leaders have learned anything from 2022, it’s that technology will never completely replace human interaction.
Companies should take a lesson from the last three months and use them to start planning for an even more successful 2023.
The upcoming festive period is set to be busy for the hotel sector, and yet staff shortages continue to threaten the industry.
It is important to show employees that they are valued, and therefore increased compensation for staff must be a top priority.
A successful digital front door strategy provides a massive opportunity for healthcare organizations to acquire and retain customers while enhancing care and growing revenue.
Advancements most brands have made during the pandemic brought the digital transformation era to a close.
With digital transformation now the norm for companies, and with many having accelerated their strategies due to COVID, what should brands do to stand out in an increasingly crowded digital world?
Peter Klayman, VP of Business Strategy at Bottle Rocket discusses how a superior digital experience and translate to superior customer experience in the travel and hospitality industries.
Providers need to simplify the user experience, shifting their mindset and approach from patient portals to more robust patient engagement platforms.
Google held the first-ever 100% virtual I/O this year! Check out the announcements made during conference last week.
Many boards and executive teams had to confront a difficult reality: they had underinvested in digital and needed to accelerate capabilities ASAP.
Any significant investment in digital solutions considers cross-platform technologies at some point, we dive into different solutions.
Rajesh Midha examines how healthcare providers can look towards digital experiences as a way to increase patient engagement.
With consumer behavior changing almost immeasurably over the past year, grocers must now think outside the box to keep and increase customer loyalty.
Several brands have introduced App Clips as a way to provide a frictionless experience for travelers as well as increase customer engagement.
Quick Service Restaurants face an uncertain future. Here’s how they can win in a digital marketplace with customers staying at home.
Peter Klayman highlights three core practices that restaurants should consider for navigating the now, comeback, and future.
13 experts from Forbes Technology Council share their best tips for optimizing modern websites and designing them for the mobile era.
Implementing continuous iteration into your business will help you create products that people grow to love over time.
Cross-Channel Messages are the Attraction Forces That Influence Organic Product, Service Discovery & Repeat Customer Visits.
11 members of Forbes Technology Council offer their top predictions on the specific types of IT investments businesses will be making in 2021.
10 members of Forbes Technology Council share the most compelling piece of EdTech they’ve seen recently and why they’re impressed by it.
12 members of Forbes Technology Council shared tips for companies that want to build trust with consumers when it comes to using their personal data.
How grocers cultivate customer loyalty with digital strategies will determine their market positioning in the unpredictable year ahead.
13 experts discuss some of the smart innovations and key features of home tech they expect to see become commonplace within the next decade.
15 tech experts look at the ways digital payment technology can be improved to cement its usage and improve the customer experience.
There’s an obvious need for clarity between the two roles: What are some of the key differences that are simple for all interested parties to understand?
