Justifying Investment In CX
July 22, 2023
Peter talks about how to justify investment in CX and how to start thinking of the complete customer journey
Peter talks about how to justify investment in CX and how to start thinking of the complete customer journey
Because Product Managers have a wide range of capabilities and skillsets, it’s imperative to find the right match of Product Management expertise for each and every client challenge or need.
DALLAS, July 7, 2023 /PRNewswire/ — Today, Bottle Rocket, a global digital experience consultancy and part of the Ogilvy worldwide network, announced the appointment of Andrew Sevin as the
The members of Forbes Technology Council know how to maximize the benefits of tech tools and better understand “how it all works.”
Our AI Journey Artificial Intelligence (AI) has taken over most business conversations. The progress is astounding. The use cases are promising. The possibilities are intriguing.
When it comes to design research tools, two commonly used options are Customer Journey Maps and Service Blueprints.
In healthcare – and perhaps most industries – it’s safe to say that the digital front door has swung wide open and there’s no turning back.
By digitizing patient data and facilitating interoperability, EHR systems aimed to streamline information sharing, enhance care coordination, and improve overall efficiency in healthcare delivery.
VP of Business Strategy, Peter Klayman, joins the Breaking News Show by eTurboNews. Watch the interview now!
In an interview with Avionics International, Peter Klayman—VP of Strategy at Bottle Rocket—talks about some of the trends we will be seeing in the travel space over
Many businesses that established remote and hybrid working arrangements during the pandemic have opted to make them permanent.
It’s certainly true that no tech product is perfect; it’s likely also true that most tech products are never really “finished.”
19 members of Forbes Technology Council discuss some of the changes they see coming to the Web within the next five years and how businesses and consumers can prepare.
How Solutions Architects Renovate the Enterprise Landscape I had a funny chat with my sister the other day. She’s not very technical but curious about
The right tech tool can make all the difference when it comes to productivity, and nobody knows that better than tech industry leaders.
Before the COVID-19 pandemic, customers expected to walk into a physical location for many of their needs, whether to pick up a coffee or visit
Have you been longing for a way to liberate yourself from the monotonous and repetitive grunt work that accompanies the task of moving data from
Businesses in the digital age still need to interact with their customers to forge genuine human relationships, while using digital to personalize their experiences in unexpected ways and locations.
It’s our favorite time of the year again! We’re diving into the key client takeaways from Google I/O 2023. We know that staying on top
Ignite streamlines the development processes and cost by up to 40%. Bottle Rocket Studios, a leading digital experience company, has today announced the launch of Ignite,