Using tech to close the guest experience gap
June 16, 2025
Jasmine pulls into the hotel parking lot after a long day of travel, her phone buzzing with a notification that her room is ready and
Jasmine pulls into the hotel parking lot after a long day of travel, her phone buzzing with a notification that her room is ready and
“Download the App to Redeem Your Virtual Pillow Mint Today!” Navigating hotel technology can feel like searching for the right light switch in an unfamiliar
The upcoming festive period is set to be busy for the hotel sector, and yet staff shortages continue to threaten the industry.
High staff turnover rates are fast becoming the Achilles’ heel of the hospitality industry.
First and foremost you want to offer your clients an experience coupled with outstanding service.
Peter Klayman, VP of Business Strategy at Bottle Rocket discusses how a superior digital experience and translate to superior customer experience in the travel and hospitality industries.
No sector in the world has remained immune to the disruption caused by COVID-19, with the travel and hospitality industry amongst the hardest hit.
